Returns & Refunds
Thank you for shopping at our website.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms apply to any products you purchased with us.
INTERPRETATION AND DEFINITIONS
INTERPRETATION
The capitalized words in this policy have specific meanings defined under the following conditions. The defined terms have the same meaning regardless of whether they appear in singular or plural form.
DEFINITIONS
For the purposes of this Return and Refund Policy:
The term “Company” (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to SUPER CARBON INTEGRATED SERVICES LTD, NO 3, LAMIDI ARIYO STREET, AGO PALACE, OKOTA, LAGOS STATE, NIGERIA. Registration Number: 7783952.
The term “Goods” refers to the items offered for sale on the Service, whether tangible or digital.
The term “Orders” refers to a request by you to purchase Goods from us.
The term “Service” refers to the website.
The term “Website” refers to the URL accessible from https://applicationoutlet.shop/.
The term “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
YOUR ORDER CANCELLATION RIGHTS
While we are confident that you will enjoy our products and goods, we understand that there may be situations where you want or need to cancel your order from our website. To exercise your right of cancellation, as described below according to the type of Good, you must inform us of your decision through a clear statement. You can inform us of your decision by:
By email: [email protected]
We will reimburse you no later than 14 days from the day we receive your refund request. We will use the same means of payment as you used for the Order, and you will not incur any fees for the reimbursement.
DIGITAL GOODS:
Purchase Of Reoccurring Digital Goods and/or Subscriptions (“Subscription”): Your payment for the Services will automatically renew at the end of each Subscription cycle. You are entitled to cancel your Subscription at any time by contacting our support at the email mentioned above. The cancellation will take effect on the following day of the Subscription cancellation, after which you will be downgraded and/or denied access to the Subscription and/or to the Services. The cancellation will not grant you the right to a refund and/or in-store credit for a partial Subscription cycle.
Purchase of One-Time Digital Goods: You are entitled to cancel your Order within 7 days from the purchase, without giving any reason, by contacting our support at the email mentioned above. If a purchased Digital Good does not perform as described on the Website, you may contact our support at any time, and we will examine your claim. If justified, we will refund you. Refunds shall not be granted in cases of purchase abuse.
Purchase of Digital Services As Digital Goods (Digital Services): Due to the uniqueness and personal nature of Digital Services, returns and refunds will be handled on a discretionary basis. We have the sole and complete discretion to assess cancellation requests on a case-by-case basis, which should be sent to our support at the email mentioned above. We will consider factors such as the Terms of Use, whether the Digital Services were executed according to our highest standards, as well as any misconduct or improper use of the Digital Services. Incomplete Orders may be canceled up to 7 days after the Order has been placed. Completed Orders or completed milestones may be canceled up to 3 days after the delivery of the Digital Services or the Notice of them, whichever is the latest.
CONTACT US
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]